POTENTIAL PRODUCT ISSUES CONCERNING
R8184G INTERMITTENT OIL PRIMARY CONTROL
A parts supplier for the R8184
Intermittent Oil Primary Control has notified Honeywell's manufacturing management that
one of the components may fail if exposed to electrical noise and electrostatic discharge.
The failure of the component may result in a potential chattering relay. This potential
failure is not a safety-related issue. Affected date codes are 9740 to 9922.
Data gathered from analysis of units returned to us for evaluation, as
well as contacts with field personnel indicates that the problem is sporadic in nature and
in the nuisance category.
We have notified your wholesaler / distributor of this situation and
are exchanging their inventory with new product.
If you have a unit exhibiting a chattering relay, we ask that you call
the following number: 1-800-328-8194, Honeywell's Customer Response Center. We will
arrange for two new R8184's to be sent to your attention for each unit returned. We will
FAX or mail you paperwork to accompany the defective unit and advise where to send
Effective immediately, all Honeywell R8184's will have a two-year
If you have any questions, your Honeywell sales representative will be
happy to assist you. We are sorry for any inconvenience this has caused you.